Terms and Conditions

General Provisions

These Terms and Conditions govern the use of the Candicabz Casino platform and all associated services. By creating an account and accessing the website, users acknowledge acceptance of these terms in their entirety. The operator reserves the right to modify these conditions with reasonable notice provided to registered players.

Eligibility Requirements

Participation requires meeting specific criteria:

• Minimum age of 18 years or legal gambling age in your jurisdiction
• Residency in a region where online gambling is permitted
• Provision of accurate personal information during registration
• Single account per individual, household, or IP address
• No previous exclusion from the platform or related sites

Restricted Territories

Players from certain jurisdictions face access restrictions due to regulatory requirements. Attempting to circumvent geographical blocks through VPN or proxy services constitutes a terms violation and may result in account termination.

Account Responsibilities

Registration Accuracy

All registration information must be truthful and current. Players bear responsibility for maintaining accurate details, particularly contact information and payment credentials. False information may void winnings and trigger account closure.

Security Obligations

Account holders must:

• Maintain password confidentiality
• Avoid sharing login credentials
• Log out from shared devices
• Report suspected unauthorised access immediately
• Enable available security features

Financial Terms

Deposits

Minimum deposit amounts vary by payment method, starting from €10 for e-wallets and €20 for card payments. Maximum limits depend on verification status and account history. All deposits must originate from accounts held in the player’s name.

Withdrawals

Withdrawal requests undergo security review before processing. The operator reserves the right to request additional documentation for transactions exceeding specified thresholds.

Bonus Conditions

General Bonus Terms

• Only one bonus may be active at any time unless otherwise specified
• Bonus funds cannot be withdrawn until wagering requirements are met
• Maximum bet limits apply during bonus wagering periods
• Game contributions toward wagering vary by category
• Inactive bonuses expire after 30 days from activation

Bonus Abuse

The following activities constitute bonus abuse:

• Creating multiple accounts to claim offers
• Coordinated play with other accounts
• Using betting strategies that minimise risk during wagering
• Exploiting technical errors or glitches
• Providing false information to claim promotions

Detection of abuse results in bonus forfeiture, winnings confiscation, and potential account closure.

Gaming Policies

Fair Play

All games operate using certified random number generators ensuring unpredictable outcomes. Attempting to manipulate games through technical means, collusion, or exploitation of errors violates these terms and applicable laws.

Betting Limits

Table and game-specific limits apply as displayed within each title. Management reserves the right to adjust limits for individual accounts based on playing patterns or risk assessment.

Responsible Gaming

Available Tools

Players may implement the following restrictions:

• Deposit limits (daily, weekly, monthly)
• Session duration alerts
• Loss limits over specified periods
• Cooling-off periods (24 hours to 6 weeks)
• Permanent self-exclusion

Problem Gambling Support

Players experiencing gambling-related difficulties should contact support or reach out to organisations such as GamCare or Gamblers Anonymous. The platform cooperates with responsible gaming initiatives and provides resources for affected individuals.

Dispute Resolution

Complaints Procedure

Disputes should first be raised through customer support channels. The operator commits to investigating complaints within 7 working days and providing written responses. Unresolved matters may be escalated to independent dispute resolution services.

Governing Law

These terms are governed by applicable gaming regulations and relevant jurisdictional laws. Any legal proceedings shall be conducted in accordance with the regulatory framework under which the operator holds its licence.

Amendments

The operator may update these terms to reflect regulatory changes, service modifications, or business requirements. Material changes are communicated through email notification or prominent website announcements. Continued use following updates constitutes acceptance of revised terms.

Contact Information

Questions regarding these terms may be directed to support@candicab-z.com. Support representatives are available around the clock to clarify any provisions or assist with account-related enquiries.